Thank you Oliver!
I can tell you that with all of the people i've worked with as a Vet technician ( and some can be difficult), I don't know how I would deal with Mary and Ken. I hate dealing with know-it-all sort of people especially when their pet is in pain and it makes my job hard. Sometimes you know whats right for the pet, but the owners won't let you do what you want even though the vet recommends it, simply because of money, which is a HUGE issue in the veterinary field.
It did concern me when they said ( I think it was lunchbox, you're right) fell on the floor and they said he " looked " ok. Often times you can't tell they have a fracture immediately just by looking at it. It may get a little swollen and discoloured later but not immediately and if the pet is in shock they might not react to you touching it, especially if they also hit their head or something and it caused some sort of head trauma/neurologic issue.
Maybe I'm just a bit overprotective but if ANYTHING is wrong with my cat or my beardie, even something really small, I feel it's best to go get it checked out. Something small can turn into something huge very quickly if left untreated.
some other things they don't do which is actually important for the health of their animals: ( trim the dogs nails, they can get overgrown and grow into the pads of the feet and it is very painful for the dog ( I see it a lot) ( since they live in warm climates giving their dogs year-round protection against ticks, fleas and parasites ( year round isn't necessary int he winter months here in Canada because ticks aren't around in winter months, it's too cold for them to live)) ( and supplementing their skinks food with Calcium powder to prevent Metabolic Bone Disease ( harmful and potentially fatal causes deformities in reptiles that aren't getting enough calcium))
